Shipping policy
Shipping Policy
Delivery Zones
We currently deliver within Jordan only — including Amman, Zarqa, Irbid, Aqaba, and all other governorates.
We do not ship internationally at this time.
Shipping Rates
| Order Value | Shipping Fee |
|---|---|
| Under 100 JOD | 3.00 JOD (flat rate) |
| 100 JOD and above | Free Shipping |
Order Processing Time
Orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
Estimated Delivery Times
| Location | Estimated Delivery |
|---|---|
| Amman & major cities | 1–3 business days |
| Other governorates | 1–3 business days |
Order Tracking
Once your order is shipped, you will receive a confirmation message with your tracking number. You can use this number to track your shipment through the carrier's website or by contacting us directly.
Contact Us
For any shipping-related questions, reach out to our team:
- 📧 info@dukkankhalil.com
- 📞 +962797516480
- 🕐 Saturday –Thursday, 9:00 AM – 6:00 PM (Amman time)
